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Ad-hoc Outbound SMS

Introduction

Agents will now have the ability to send an outbound SMS text message through the NEONNOW Agent application.

Log in to the agent app and click on the “+” in the right corner.

Please note that if SMS is not visible on the list, it means that it needs to be enabled through the NEONNOW Admin application.

Click SMS/ Text Message.

Fill out the phone number and message you want to send in the modal.

To access the SMS template, please click on the icon located below the textarea. Kindly note that this feature must be set up in the NEONNOW admin application.

Click Send.

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