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Instance Usage

Tracking Usage

Open Usage Logs

  1. On the instances page, click on View Logs to view the usage logs of an Instance

Usage Logs

Usage is calculated every hour to report usage to AWS Marketplace.

  1. In the usage logs screen, you will find the Tenant ID associated with the log
  2. Extra features selected by the Instance
  3. Active minutes during the reported hour
    1. Sum of all agents’ active minutes (excluding Offline or non-routable custom statuses) during the reported hour is shown.
  4. Number of agents during the reported hour
    1. Number of agents during the reported hour is shown.
  5. Reported hour
  6. Whether the Instance is within Free Tier usage
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